Answer “No” to “Do you want to save changes?”įollow these instructions to try to remove the offending COM add-ins: Even if it is, you’ll still see the dialog when closing Word. Reboot and run Word to see if X3 is uninstalled. I did these steps in a different order, but for someone else trying this, I’d recommend the following: Even uninstalling X3 doesn’t do the trick–but I eventually figured out something that did. Configuring X3 to remove Endnote components does not help, because it appears that nothing is in fact removed. Unfortunately, removing the add-in is a bit of a pain, although it CAN be done. This add-in creates a template called cwyw.dotm, which is trying to alter the normal.dotm document template in Word. But the problem is being CAUSED by X3–specifically, the Cwyw (Cite While You Write) add-in that X3 installs in Word. This is a Word issue, in that the problem causing the messages is happening in Word. Thomson was no help whatsoever, but I was able to hack my way to a solution with the help of another post on this forum, as well as some info gleaned from the Microsoft support site.
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